and other ways to communicate effectively during those sticky situations
By Ashley Duchesneau
If you’ve ever backed down unassertively from someone who mistreated you or lashed out uncontrollably against someone who meant you no harm, you know: Talk isn’t cheap.
The price you pay for not saying what you mean or saying something you didn’t mean can be dear indeed: guilt, anger, loss of self-esteem. And that doesn’t include the hurt feelings and other emotional “claims” of the guy who falls casualty to your unruly tongue.
Experts see the results of inappropriately expressed emotions every day.
Some people are afraid to speak up for their needs at all. You can tell something is gnawing at them. They frequently complain of headaches, depression, boredom or anxiety.