Beacon News: Speed is main concern for common ground staff

Article first appeared in The Beacon student newspaper on March 3, 2009

By Kelsay Skaags

Speed seemed to be the major topic of concern during the Common Ground discussion meeting on Feb. 18.

In an attempt to answer concerns over Common Ground, the Sodexo staff held an open discussion where Sodexo personnel listened to student suggestions and some complaints.

“We’re not taking it as a personal beating,” said Abbie Rosemeyer, Palm Beach Atlantic University’s Dining Service General Manager. “You’re helping us make it better.”

Rosemeyer, Student Promotions Coordinator Tyler Schlichter and Alysha Van Dyke led the discussion in Fraser Dining Hall. Joining them were twelve students that voiced concern over the new made-to-order format.

Student government also had a representative present, as did Student Activities.

Students were surprised to arrive back on campus after Christmas break to the new format at Common Ground dining. Instead of a quick, grab to go meal like previous years, some students have had to wait more than 20 minutes to get their food after Common Ground adopted a new made-to-order format. The long  wait is leading students to the other dining options on campus.

“We’ve seen a big shift to the cafeteria from Common Ground,” Rosemeyer said.

To solve this problem, one option discussed at the forum would be to leave out pre-made food under heat lamps and use make-ordered meals only during slow times.  Pre-made food would include hamburgers and other grill items. However, if students wanted lettuce, onions, tomatoes and other options, they would have to fill out an order form.

Along with other changes, Sodexo is also considering bringing back French fries. Another option discussed was the possibility of bringing in flat screen order screens for the kitchen staff to ensure correct orders. As of now, no changes have been implemented.

In the Spring of 2008, Common Ground staff took a survey of student suggestions. The outcome of that survey had staff take away the fried food such as chicken tenders. Added were salad options, soup, wraps, fruit and veggie cups. Students with complaints, praise or suggestions regarding food services may contact Rosemeyer.

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